Privacy Policy

1. Introduction
Welcome to Making It Fair Limited (“we”, “us”, “our”). We are a UK-based consulting firm committed to protecting your privacy and ensuring the lawful, fair and transparent processing of your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

2. Data Controller
Making It Fair Limited
Registered office:  15 Towcester Road, Old Stratford, Milton Keynes, England, MK19 6AN
Email: info@makingitfair.co.uk
We are the “data controller” of the personal data you provide to us via our website.

3. Personal Data We Collect

• Contact information: name, email address, telephone number, job title.
   
• Business information: company name, industry sector, role.
   
• Website usage data: IP address, browser type/version, pages visited, time and date of visits, referral source (via cookies and analytics tools).
   
• Communications: records of correspondence (e.g. emails, contact-form submissions).
   

4. How We Use Your Personal Data
We use your information to:

• Respond to your enquiries and provide consulting services.
   
• Send you marketing communications only where you have consented.
   
• Analyse website usage to improve our services and user experience.
   
• Fulfil legal and regulatory obligations.
   

5. Lawful Bases for Processing

• Performance of a contract: where you engage our services.
   
• Consent: for marketing communications (you may withdraw consent at any time).
   
• Legitimate interests: analysing site usage, developing new services, protecting our network and users.
   
• Legal obligation: compliance with UK law and regulations.
   

6. Cookies and Similar Technologies
We use cookies and comparable technologies to:

• Remember your preferences.
   
• Measure and improve website performance.
   
• Deliver targeted marketing (with your consent).
  You can manage cookie preferences via our Cookie Banner or your browser settings. For more detail, see our separate Cookie Policy [link].
   

7. Disclosure to Third Parties
We may share your personal data with:

• Service providers (e.g. IT hosting, analytics, email delivery).
   
• Regulatory authorities where required by law.
  We will only share the minimum necessary data and require all third parties to implement appropriate safeguards.
   

8. International Transfers
Your data may be processed outside the UK (e.g. by cloud-service providers). Whenever we transfer data internationally, we ensure adequate protection, such as standard contractual clauses or reliance on UK adequacy decisions.

9. Data Security
We implement appropriate technical and organisational measures—such as encryption, firewalls and access controls—to protect personal data against unauthorised access, alteration, loss or destruction. However, no system can be guaranteed completely secure.

10. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, resolve disputes and enforce our agreements. Typical retention periods:

• Enquiry records: up to 2 years after last contact.
   
• Contractual records: 7 years (statutory limitation period).
   

11. Your Rights
Under the UK GDPR you have the right to:

• Access: request a copy of your personal data.
   
• Rectification: correct inaccurate or incomplete data.
   
• Erasure: delete your data (subject to legal exceptions).
   
• Restrict processing: suspend processing in certain circumstances.
   
• Data portability: receive your data in a structured, machine-readable format.
   
• Object: to processing based on legitimate interests or direct marketing.
  To exercise any of these rights, please contact us at [Email Address]. We will respond within one month.
   

12. Automated Decision-Making
We do not undertake profiling or automated decision-making that produces legal or similarly significant effects on you.

13. Changes to This Policy
We may update this Privacy Policy periodically (e.g. to reflect new legal requirements or changes in our services). The “Last updated” date below will indicate when changes were made. We encourage you to review this page regularly.

14. Contact Us
If you have any questions, complaints or wish to exercise your rights, please contact:
Data Protection Officer
Email: info@makingitfair.co.uk

Last updated: 20 May 2025